Terms of Use · Crema

These terms are a contract between you and Crema. By downloading or using the app you accept them. If you don't, please don't use Crema.

1 · What Crema is

Crema is a focus timer. You study, a cup fills, and at participating partner cafés your hours build toward a reward that the café provides.

Rewards come from cafés, not from us. Crema does not sell, supply, or guarantee any food or drink. A café listed as a study spot has not agreed to anything and offers no rewards. Cafés shown as reward partners set, change and may withdraw their own rewards at any time, and may show as "not live yet" while arrangements are being finalised. We are not responsible for a café refusing, changing, or discontinuing a reward, or for the quality or safety of anything a café serves you.

2 · Who can use it

You must be at least 13. If you're under the age of majority where you live, a parent or guardian must agree to these terms on your behalf.

3 · Earning and claiming

4 · Crema Plus

Crema Plus is an auto-renewing subscription billed through your Apple Account. It renews automatically unless cancelled at least 24 hours before the end of the current period. Manage or cancel in Settings → Apple ID → Subscriptions. Refunds are handled by Apple under their terms, not by us. Features described as "coming to Plus" are not yet available and you should not subscribe in reliance on them.

5 · Your account and your conduct

You can use Crema without an account. If you create one, keep it secure and tell us if it's compromised. You agree not to interfere with the app, reverse engineer it, use it unlawfully, or submit text (such as a café name) that is unlawful, abusive, or infringes someone's rights. Text you enter is stored on your device and, for café names, sent to us so we know which cafés to approach — it is never published to other users.

6 · Our intellectual property

The app, its artwork, characters and code are ours. Café names and addresses are factual information about independent businesses; those businesses own their own names and marks, and their appearance in Crema does not imply any endorsement beyond what a listed partner has agreed to.

7 · The app is provided as-is

To the fullest extent permitted by law, Crema is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the app will be uninterrupted or error-free, that a location check will always succeed, or that any café will remain a partner.

8 · Limitation of liability

To the fullest extent permitted by law, Crema and its operator will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data, or goodwill. Our total liability arising out of or relating to these terms or the app is limited to the greater of CAD $50 or the amount you paid us in the twelve months before the claim arose.

Nothing here excludes liability that cannot be excluded by law, including under consumer protection legislation.

9 · Indemnity

You agree to indemnify Crema against claims, losses and reasonable legal costs arising from your misuse of the app or your breach of these terms.

10 · Disputes

Talk to us first. Most problems are solved in one email — getsupport.crema@gmail.com. Please give us 30 days to resolve a dispute informally before starting a formal proceeding.

Arbitration and class action waiver

If we can't resolve a dispute informally, then to the extent permitted by applicable law, you and Crema agree that any dispute will be resolved by final and binding individual arbitration, not in court and not as a class, collective or representative action. Arbitration will be conducted by a single arbitrator in Vancouver, British Columbia, in English, under the rules of the ADR Institute of Canada.

You may instead bring an individual claim in small claims court, and either of us may seek injunctive relief for intellectual property misuse.

Where this clause does not apply. Some jurisdictions do not permit consumers to be required to arbitrate. Courts in British Columbia and elsewhere in Canada have held consumer arbitration clauses unenforceable in various circumstances, and Quebec prohibits them outright. If that is the case where you live, this arbitration clause does not apply to you and you keep every right you would otherwise have, including access to the courts and to any class proceeding. The rest of these terms still apply.

11 · Governing law

These terms are governed by the laws of British Columbia and the federal laws of Canada that apply there, without regard to conflict-of-law rules. Where arbitration does not apply, the courts of British Columbia have jurisdiction — though this does not deprive you of protections in your own place of residence.

12 · Changes and ending

We may update these terms; if a change is material we'll note it in the app and update the date above. Continuing to use Crema after that means you accept the change. You can stop using Crema and delete it at any time. We may suspend access for abuse or fraud.

13 · If part of this is unenforceable

If any provision is found unenforceable, it is severed and the rest remains in force.

14 · Apple

Apple is not a party to these terms and has no responsibility for the app. Apple is a third-party beneficiary and may enforce these terms against you. Any claim about the app should be directed to us, not to Apple.